Cancel your subscription
No long form, no retention call, no fine print. Pick a channel below and we'll take care of it.
How to cancel
Send the request through either channel. Both count the same — use whichever is faster for you.
The messages open pre-filled. Just check and send.
- We process it within 2 business days of your request.
- Cancellation takes effect at the end of the cycle you already paid for — you keep access until then and are not charged for the next one.
- No penalty, no cancellation fee, no lock-in.
- After cancelling, your content stays available for export for 30 days.
Signed up less than 7 days ago? Within that window you may withdraw and get back everything you paid, under article 49 of Brazil's Consumer Protection Code — just say so in your request. Details are in our Terms of Service.