1. Acceptance of terms
By accessing our sites, hiring our services or using our products, you agree to these Terms of Service. If you disagree with any point, please do not use our services.
2. Who we are and what we offer
First Class Dev is a technology company that builds SaaS, websites and custom systems, and also offers its own digital products. The details of each service are described on the relevant pages and in the commercial proposal for each project.
3. Proposals and engagement
Every commercial proposal describes scope, timelines, pricing and specific conditions. Engagement is formalized by acceptance of the proposal and/or signing of a contract. In case of conflict, the signed contract prevails over these general terms.
4. Client responsibilities
- Provide the information, content and access needed to execute the project.
- Review deliverables and give feedback within agreed deadlines.
- Ensure you hold the rights to materials (text, images, trademarks) sent to us.
- Use our products and services lawfully and for the contracted purpose.
5. Timelines and deliverables
Timelines are estimated in the proposal and depend on the client sending materials and approvals. Delays in returning information or approvals may shift the schedule, with no penalty to First Class Dev.
6. Fees and payment
Amounts, payment method and schedule are set in the proposal. Recurring services (subscriptions, maintenance, hosting) are billed per the contracted cycle. Late payment may suspend deliverables and access to services until resolved.
7. Intellectual property
Unless the contract states otherwise, rights to delivered work transfer to the client upon full payment. First Class Dev's internal tools, libraries, frameworks and components remain our property. Our SaaS products are licensed, not sold — you receive the right to use them per your plan.
8. Confidentiality
We treat your business information confidentially and use it only to execute the project. We expect the same regarding the methods, proposals and materials we share with you.
9. Warranties and limitation of liability
We deliver our services with the utmost technical care, but do not guarantee systems will run free of any fault or interruption. Our liability is limited to the amount actually paid for the service in question. We are not liable for indirect damages, lost profits or misuse of deliverables by the client.
10. Cancellation and termination
Either party may end the relationship with notice, subject to the contract terms. Work already performed and committed expenses are due up to the termination date. Subscriptions may be cancelled at any time, effective at the end of the current cycle.
11. Changes to these terms
We may update these terms as needed. The current version is always the one published here. Material changes are emailed to active clients.
12. Governing law and venue
These terms are governed by Brazilian law. The courts of First Class Dev's domicile are elected to settle any disputes, unless the law provides otherwise.
13. Contact
Questions about these terms? Reach us at suporte@firstclassdev.com.br.